Get your connection details
Open your Residential or Datacenter access in the dashboard, then its configuration tab. Select the protocol shown here, your country and session settings.
- host
- Server address
- port
- Port for this protocol
- login
- Proxy username
- password
- Proxy password
Copy the fields separately. Proxy credentials are different from your Proxly account login. After changing the location, copy the updated proxy username again.
Open your connectionConnect the app
Open the proxy configuration from Safari's advanced settings.
Enable the web proxy for HTTP and HTTPS. Use the dashboard's HTTP host and port for both.
Enable authentication, enter the proxy username and password, then apply the settings.
These instructions are for Safari on Mac. Other apps on this network connection may also use the system proxy.
Test the connection
Open api.ipify.org in the configured browser. Compare the address with a direct connection: it should change when the proxy is working.
Turn the proxy off
Disable the HTTP and HTTPS web proxies in your Mac's network settings and apply the changes.
If the connection fails
Authentication error
Recopy the proxy credentials. Include the full username with location and session settings. HTTP status 407 means proxy authentication was not accepted.
Connection timeout
Check the dashboard host and the port for the selected protocol. Make sure the access has remaining data. Use HTTP for Chromium with username and password.
The IP did not change
Check the IP inside the configured app or browser profile. Make sure the test site is not excluded from the proxy. Telegram does not change your regular browser IP.
Still having trouble? Contact support